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Kristy's Naturals Terms & Conditions
Effective Date: 5/21/2026
By purchasing products or booking services with Kristy's Naturals, you agree to the following Terms & Conditions.
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Product Sales Policy
All Sales Are Final
Due to the nature of our handmade personal care, wellness, and beauty products, all sales are final.
For health, safety, and quality assurance reasons, we do not accept returns or exchanges on:
Body oils
Hair oils
Soaps
Candles
Wellness products
Herbal products
Beauty products
Opened or used merchandise
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Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact Kristy's Naturals within 3 business days of delivery.
Please provide:
Order number
Clear photos of the product
Photos of packaging (if damaged)
Approved claims may qualify for:
Replacement product
Store credit
Refund at management discretion
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Allergy Disclaimer
Kristy's Naturals products are made with natural ingredients, herbs, oils, botanicals, and fragrances.
Customers are responsible for:
Reviewing ingredient lists
Performing a patch test before use
Consulting a healthcare professional if pregnant, nursing, or under medical care
Kristy's Naturals is not responsible for allergic reactions, sensitivities, or misuse of products.
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Wellness Product Disclaimer
Kristy's Naturals wellness products are not intended to diagnose, treat, cure, or prevent any disease.
Statements regarding herbs, oils, teas, supplements, yoni steams, and wellness products have not been evaluated by the Food and Drug Administration (FDA).
Results may vary from person to person.
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Appointment Booking Policy
Appointments must be booked in advance.
A non-refundable deposit may be required to secure your appointment.
Deposits are applied toward your service total.
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Cancellation Policy
Appointments must be canceled or rescheduled at least 24 hours before the scheduled appointment time.
Failure to provide adequate notice may result in:
Loss of deposit
Cancellation fees
Future booking restrictions
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No-Show Policy
Clients who fail to appear for their scheduled appointment without notice will forfeit any deposits paid.
Repeated no-shows may require full prepayment for future appointments.
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Service Satisfaction Policy
Kristy's Naturals strives to provide high-quality services and customer satisfaction.
If concerns arise regarding a service received, clients must notify Kristy's Naturals within 48 hours of the appointment.
Reasonable adjustments may be offered at management discretion.
No refunds will be issued for completed services.
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Hair Extension & Specialty Hair Services
Clients are responsible for:
Following all pre-appointment instructions
Arriving with hair prepared as instructed
Purchasing required hair if not included
No refunds will be issued once installation services have been completed.
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Gift Cards
Gift cards:
Are non-refundable
Cannot be redeemed for cash
Must be presented at the time of use
May not be replaced if lost or stolen
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Loyalty Rewards Program
Loyalty rewards, discounts, promotions, and special offers:
Cannot be combined unless otherwise stated
Are subject to change without notice
Have no cash value
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Shipping Policy
Shipping times are estimates and are not guaranteed.
Kristy's Naturals is not responsible for delays caused by:
Shipping carriers
Weather conditions
Incorrect customer information
Lost or stolen packages after confirmed delivery
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Limitation of Liability
By purchasing products or services from Kristy's Naturals, customers agree that Kristy's Naturals shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of products or services.
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Contact Information
Kristy's Naturals
📧 Email: Info@KristysNaturals.com
📞 Phone: 931-302-2056
🌐 Website: www.KristysNaturals.com
By purchasing products or booking services with Kristy's Naturals, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
Thank you for choosing Kristy's Naturals. We appreciate your support and look forward to serving your beauty, wellness, and self-care needs. 🌿✨
Absolutely. For Kristy's Naturals, I would make the policy very clear:
No Refund Policy
All products, services, deposits, and gift card purchases are non-refundable.
Due to the nature of our beauty, wellness, personal care, and handmade products, Kristy's Naturals does not offer cash refunds, credit card refunds, or payment reversals once a purchase has been completed.
For health, safety, and quality assurance reasons, we do not accept returns on:
Store credit may be issued at the sole discretion of Kristy's Naturals for:
To request consideration for store credit, customers must provide:
Approved claims may receive:
Store credit:
All salon, beauty, wellness, and consultation services are non-refundable once rendered.
If you have concerns regarding a service received, you must contact Kristy's Naturals within 48 hours of your appointment. Any corrective service offered will be at the discretion of management.
Kristy's Naturals
📧 Email: Info@KristysNaturals.com
📞 Phone: 931-302-2056
🌐 Website: www.KristysNaturals.com
By purchasing products or booking services with Kristy's Naturals, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. 🌿✨
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